loss about 4 BTC on Poloniex. Ticket No.#264446

i loss about 4 BTC in DBG coin some one withdraw my DBG coin without email confirmation my poloniex account enable 2FA and my email account has enable 2FA also. I open ticket immediately on 23 June and they respond after 2 week ask me to verify email account and send them " upload a picture of yourself holding your ID and a paper with the word "Poloniex" and today's date hand written" I have done as they request 20 days ago but until now still no respond.

submitted by /u/kteanboon
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